Frequently Asked Questions
HOW CAN I MAKE A BOOKING?
You can make a booking via phone or text on 0448861758 or messaging our facebook page at
WHAT PAYMENTS DO YOU ACCEPT?
We accept cash and have EFTPOS facilities
CAN I STAY DURING GROOMING?
You are welcome to assist with nail clipping however for all other services we ask that you leave your dog with us. Often dog's are calmer without their owners around. Your dog loves you and wants to be near you, however during grooming we need your dog to focus on us. We will take the utmost of care with your dog and by allowing us to build a relationship with your dog wil help ensure your dog feels safe and calm during grooming.
MY DOG IS A PUPPY/SENIOR/ANXIOUS/DOG REACTIVE/A HANDFUL....
That's no problem at all, just let us know when you are booking your appointment. We have lots of experience with all of these scenarios and will work with you and your dog to achieve the best outcome.
WHY DON'T YOU HAVE A PRICE LIST?
Quoting for grooming can be a bit tricky. We have a price guide that we work off however after years of experience we have found that even within breeds size and coat condition can vary. The more information you can give us regarding breed, size/weight, coat length/condition, temperament the closer our estimate will be (recent photos can help too). We will always give you a firm price prior to grooming
HOW DO YOUR APPOINTMENT TIMES WORK?
We offer one on one appointment times throughout the day. Appointment times start from 9am Mon-Sat. Please ensure you are on time for your appointment. Customers who are 15 minutes or more late may be asked to reschedule. We will contact you when yout dog is finished and ask that you collect your dog as soon as possible.